In an age when digital permeates every aspect of our daily lives, it is surprising to discover how many companies continue to rely on outdated and ineffective document management systems. Yet there are still very many companies that have trucks full of paper documents such as shipping bills and contracts traveling from one location to another, often hundreds of miles apart. A veritable mountain of paper that then has to be hand-scanned and digitized before being returned to the sender.

And we are not talking about small businesses, far from it. Not only is this process expensive and slow, it also has a significant environmental impact and a high risk of human error.

But there is also good news, and that is that the technology to transform this situation exists and is absolutely established: automated document management, supported by Intelligent Document Processing (IDP) solutions and technologies such as OCR, NLP, ML, and AI, now offers an alternative that provides efficiency, security, and sustainability.

Traditional paper management

Paper-based document management is a traditional method that many companies still use to store, retrieve, and manage information. However, this method has many disadvantages. Let us look at them together:

High costs: physical document management results in high printing, storage, and transportation costs;

Reduced efficiency: time spent retrieving and managing physical documents can significantly reduce employee productivity;

High risk of error: manual document management is susceptible to errors, which can be costly and time-consuming to detect and correct;

Environmental impact: the production, transportation and disposal of paper documents have a significant impact on the environment.

The Benefits of Automated Document Management

Adopting an automated document management system offers numerous benefits as a result:

Cost reduction: eliminating the need for physical materials and reducing the staff required for document management can mean huge savings;

Improved efficiency: automation allows documents to be processed at much higher speeds than manual handling, thus improving overall productivity;

Enhanced security: digital solutions offer significant improvements in document security, including reducing the risk of loss, theft or damage;

Accessibility and retrieval: digital documents can be easily stored and retrieved from centralized databases, improving accessibility and reducing search time;

Environmental sustainability: minimizing paper use helps reduce tree cutting and CO2 emissions associated with paper production and transportation.

Technologies Enabling Automated Document Management.

The transformation from a paper-based to a digital, automated system is facilitated by the adoption of several advanced technologies:

Optical Character Recognition (OCR): enables the conversion of printed or handwritten text into editable digital data;

Natural Language Processing (NLP): helps understand and interpret human language within documents;

Machine Learning (ML) and Artificial Intelligence (AI): are used to automate the process of classifying, categorizing, and analyzing documents;

Large Language Models (LLM) and Retrieval-Augmented Generation (RAG): offer powerful tools for improving the interpretation and generation of document content;


Transitioning from paper to digital management is not only a strategic move to reduce costs and improve efficiency, it is also an ethical imperative to promote environmental sustainability. Existing technologies offer the solutions needed to achieve this transformation, making the document management process more secure, faster and less costly.

If you would like to learn more about automated document management or discover the steps needed to digitize and automate this crucial process within your company, please contact us using the form at the bottom of this page.

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